Bertucci Watches offer the following service as a convenience to return your Bertucci watch to factory specifications. Many of our Bertucci Authorized Dealers may be able to offer similar services. Please allow approximately 4-5 weeks (or sooner).



If your watch requires repair service, we can run a diagnostic on the watch to determine the issue and contact you with the repair estimate.

The repair cost will be $85 for metal cases (titanium, stainless steel or aluminum), and $50 for the polycarbonate cases in most instances.

For other repairs like crystal replacements please contact us.

Send your watch head (remove your band) to the Bertucci BCS address listed below with the completed Repair form PDF. You can download and print a copy to be sent in with your watch.

Note: The repaired watch may not get back their exact watch, please indicate on the form if you want that watch repaired.

Download a Repair Form PDF.



Go to our BATTERY & BAND section for an overview of the program:

The Bertucci Battery & Band service expertly replaces these critical components at our service center.



Go to our WEBBING BANDS, LEATHER BANDS, or TRIDURA BANDS sections to see the available bands:

Three Steps:

1 Determine sized based on case type engraved on case back (for example the A-2T is a 7/8" - 22mm size).

2 Select material, and color preferred and note appropriate band number.

3 Call or e-mail Bertucci or contact the Bertucci Authorized Dealer you purchased watch from to purchase replacement bands.

We will send out an email confirming we have received your watch.

Call 866-665-7327 or email for estimates for other repairs or for any questions about the services.

Send the watch to:

Bertucci Consumer Services - BCS

attn: Repair Service
P.O. Box 7920
Gurnee, IL 60031 USA