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REPAIR & REFURB SERVICEBertucci Watches offer the following services as a convenience to return your Bertucci watch to factory specifications. Many of our Bertucci Authorized Dealers may be able to offer similar services. Please allow approximately 4-5 weeks (or sooner). REPAIR SERVICEIf your watch requires repair service, we can run a diagnostic on the watch to determine the issue and contact you with the repair estimate. The repair cost will be $75 for metal cases (titanium, stainless steel or aluminum), and $40 for the polycarbonate cases in most instances. Send your watch head (remove your band) to the Bertucci BCS address listed below with the completed Repair form PDF. You can download and print a copy to be sent in with your watch.
BATTERY & BAND REPLACEMENT SERVICEGo to our BATTERY & BAND section for an overview of the program: The Bertucci® Battery & Band service expertly replaces these critical components at our service center.
GENUINE BERTUCCI PERFORMANCE BANDSGo to our WEBBING BANDS, LEATHER BANDS, or TRIDURA BANDS sections to see the available bands: Three Steps: 1 Determine sized based on case type engraved on case back (for example the A-2T is a 7/8" - 22mm size). 2 Select material, and color preferred and note appropriate band number. 3 Call or e-mail Bertucci or contact the Bertucci Authorized Dealer you purchased watch from to purchase replacement bands. We will send out an email confirming we have received your watch. Call 866-665-7327 or email askenzo@mhbertucci.com for estimates for other repairs or for any questions about the services.
Send the watch to:
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REFURBISHMENT PROGRAM
OUT OF WARRANTY REFURBISHMENT
PROGRAM Send us: 1 Your out of warranty or damaged watch head to the Bertucci BCS address. Just the watch, keep your band. 2 Include a note or download the Refurbishment Form advising nature of the problem (if known) and what type of new band is desired on the new watch. 3 The note should also include your name, return address and phone number. 4 Check or money order made out to Bertucci Watches for the amount based on the refurbishment pricing below. 5 We will send out a fully refurbished watch to the address provided in the note or Refurbishment Form. The refurbished watch includes:
• refurbished, recertified and cleaned watch head. •
new band Note: The refurbished watch sent out to the consumer may include some minor or cosmetic scratches to the case only. Consumers may not get back their exact watch. REFURBISHMENT PRICING: A1-S: $48 A-2S, M-1S: $54 A-2T: $60 A-2T Vintage, High polish, Procolor: $85 A-3T, B-1T, C-1T, D-1T: $85 A-2T (w/ 10 year Li battery): $90 A-3T (w/ sub second): $90 A-4T: $90 G-1T Durato: $115 A-4T Tritium light styles: $190 (add $9 for shipping)
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Download a Repair Form
PDF.