REPAIR & REFURB SERVICE

Bertucci® Watches offer the following services as a convenience to return your Bertucci® watch to factory specifications. Many of our Bertucci® Authorized Dealers may be able to offer similar services. Please allow approximately 3 weeks.

 

REPAIR SERVICE

If your watch requires repair service, we can run a diagnostic on the watch to determine the issue and contact you with the repair estimate.

Send your watch head (remove your band) to the Bertucci® BCS address listed below with the completed Repair form PDF. You can download and print a copy to be sent in with your watch.

Download a Repair Form PDF.

 

BATTERY & BAND REPLACEMENT SERVICE

Go to our BATTERY & BAND section for an overview of the program:

The Bertucci® Battery & Band service expertly replaces these critical components at our service center.

 

GENUINE BERTUCCI® PERFORMANCE BANDS

Go to our BANDS section to see the available bands:

Three Steps:

1 Determine sized based on case type engraved on case back (for example the A-2T is a 7/8" - 22mm size).

2 Select material, and color preferred and note appropriate band number.

3 Call or e-mail Bertucci® or contact the Bertucci® Authorized Dealer you purchased watch from to purchase replacement bands.

 

 

We will send out an email confirming we have received your watch.

Call 866-665-7327 or email askenzo@mhbertucci.com for estimates for other repairs or for any questions about the services.

Send the watch to:

Bertucci Consumer Services - BCS


attn: Repair & Refurb
P.O. Box 7920
Gurnee, IL 60031 USA

REFURBISHMENT PROGRAM

OUT OF WARRANTY REFURBISHMENT PROGRAM
Should the consumer's watch be out of warranty (more than 3 years old), damaged severly, deemed overly abused, or water damaged as a result of not screwing the crown down, we offer our refurbishment program. The way it works is as follows-

Send us:

1 Your out of warranty or damaged watch head to the Bertucci® BCS address. Just the watch, keep your band.

2 Include a note or download the Refurbishment Form advising nature of the problem (if known) and what type of new band is desired on the new watch.

3 The note should also include your name, return address and phone number.

4 Check or money order made out to Bertucci Watches for the amount based on the refurbishment pricing below.

5 We will send out a fully refurbished watch to the address provided in the note or Refurbishment Form.

The refurbished watch includes:

• refurbished, recertified and cleaned watch head. • new band
• new battery • 1 year warranty

Note: The refurbished watch sent out to the consumer may include some minor or cosmetic scratches to the case only. Consumers may not get back their exact watch.

REFURBISHMENT PRICING:

A1-S: $48

A-2S, M-1S: $54

A-2T: $60

A-2T Vintage, High polish, Procolor: $85

A-3T, B-1T, C-1T, D-1T: $85

A-2T (w/ 10 year Li battery): $90

A-3T (w/ sub second): $90

A-4T: $90

G-1T Durato: $115

A-4T Tritium light styles: $190

(add $9 for shipping)

Download a Refurbishment Form PDF.